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DangDang – Amazon of China!

April 10, 08 by Bharani

Dangdang.com is the biggest online retail store in china, popularly called as “Amazon of China”.

Joyo.com (Now, amazon.cn)
store.sohu.com (Now, amazon.cn)

Challenges (initial stages)
1. Low internet penetration (0.14/1000 in 1999)
2. Low bandwidth/transfer rate (33.3 kbps)
3. Avoidance of Credit card for payments.
4. Lack of nation-wide courier services like FedEx.

Promotional Techniques:

1. “Lucky Time Activity” – A randomly chosen lucky hour each day, during which all purchases are made free.
2. “An E-love story” – A colloborating book authoring exercise involving the site users!
3. Membership scheme/Loyalty programs – Reward points/gifts depending on the buying patterns.

Interestingly, Amazon.com has already swallowed 2-3 major online bookstores in china. Amazon did try to swallow Dangdang, but dangdang resisted. Amazon offered $150m USD for 70-80% stake. Dangdang rationalized saying that it was interested in investor and not in a buy-out. Sources say that, Dangdang actually was employing this tactic (Delaying) to up the price offer from Amazon, instead it backfired, as Amazon went on to buy Dangdang’s nearest competitor Joyo.com for a meagre 75 million dollars!

Similar to paypal.com, a popular online payment solution, China has it’s own online payment solution in the form of yeepay.com. Yeepay partnered with various online stores including Dangdang.com. This partnership helped dangdang.com in a significant way to increase the online purchase tendency among the users. It’s worthwhile to note that yeepay has both online and offline payment collection mechanisms! A combination non-existent in india!

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